Dear Friends,

Thank you for your interest in Retrouvé and our products.

More than just a brand, Retrouvé is part of my family’s legacy. Having grown up alongside my grandfather and father at Kiehl’s and then eventually running the iconic company, Kiehl’s Since 1851, for many years with my husband, Klaus Heidegger, skincare is practically part of my DNA. After Klaus and I sold the company, I searched for intense skincare preparations to meet the needs of my own 40+ skin – I wanted potent anti-aging formulations that delivered on their promises to protect, nourish, and restore vitality to the skin in a profoundly effective way. This quest proved to be impossible, even in such a crowded marketplace; so, I decided to create with my chemist the products that I had envisioned but was unable to find elsewhere. Initially for my personal use only, the genesis of the formulations that are now known as Retrouvé were developed and refined during an evolution of 15 years and wield new technologies and high-octane anti-aging ingredients in superior concentrations and luxurious, unprecedented textures.

With Retrouvé, Klaus and I invite you to simplify your skincare routine with our potent, concentrated, multi-purpose formulations that eliminate the need for a cabinet full of products that address only a single need. Why use multiple products when one of our preparations can yield better results? Each of our dynamic preparations contains a synergistic blend of ingredients that addresses a multitude of skin concerns, including hydration, fine lines and wrinkles, firmness, elasticity, and brightness. We have formulated our products with an unparalleled level of beneficial antioxidant ingredients to help impart a healthy and radiant glow to the skin. Finally, after years of research and development, we have created what I had been searching for in a skincare line, and we are delighted to share Retrouvé with you.

On behalf of the entire team at Retrouvé, we hope that you will enjoy using our preparations as much as we have delighted in creating them; and, we look forward to hearing from you with your comments, thoughts, and suggestions. Please know too that we are also bringing forth new products inspired by the input and feedback that we receive from our valued community.

We appreciate your patronage, trust, and support.

With kind regards,
Jami and Klaus Heidegger
Retrouvé Co-Founders


Should you be interested in a simplified regimen to achieve a healthy-looking, hydrated, youthful, glowing complexion, we encourage you to please call our expert ambassadors toll-free at 844-738-5546 (U.S. only) for a complimentary consultation to customize an optimal Retrouvé regimen for your individual skincare needs. Our ambassadors are also available via email at concierge@retrouve.com and are always pleased to answer any questions that you may have and to provide tips acquired from our family’s many lifetimes of experience.

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